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What governs your sweepjungle account

Every account on sweepjungle operates under a clear set of terms — covering how your data is used, what state-law eligibility means for you, and how to reach us when something needs resolving.

State-by-state eligibilityPayPal, Venmo, Play+ transaction rulesAccount data rightsPolicy contact on fileUS jurisdiction only
sweepjungle What governs your sweepjungle account
DATA & ACCOUNT SECURITY

How we protect your account and your data

Security on sweepjungle isn't a policy checkbox — it's built into how your account actually works. Your login uses multi-factor authentication, and any change to a payout method like PayPal, Venmo, or Play+ triggers a re-verification step before the change takes effect. Here's what we do on our end to keep things straight.

Encrypted Wallet Data

Your PayPal, Venmo, and Play+ details are stored with encryption at rest. We never expose raw payment credentials to our support team — they see only a masked reference.

Cookie Controls

We use session cookies for login state and analytics cookies to understand page performance. You can adjust cookie preferences in your account settings without affecting core functionality.

Data Retention Rules

We keep transaction and identity records for as long as required by applicable US financial regulations. After that window closes, data is deleted on a scheduled cycle — not held indefinitely.

Your Right to Request

Want to see exactly what we hold on your account? Submit a data-access request through Help & Legal in your settings. We respond within the timeframe required by applicable state law.

POLICY CONTACT PATHS

Reach us about any legal or account question

If a term is unclear, a data request is pending, or you need to flag a discrepancy in your PayPal or Venmo transaction record, these are the direct paths to our team. We do not route legal or account-security questions through a bot — a real account agent handles policy matters.

Live Chat Open the chat icon from your account dashboard on mobile or desktop. Legal and account questions go to a policy-trained agent, not a general queue.
Email Support Send policy inquiries, data-access requests, or account-dispute details to our support address shown in your account settings under Help & Legal.
In-Account Messaging Your account message center logs every policy update and lets you respond directly. Available from the mobile app and the desktop dashboard.

Common legal questions about your account

These are the questions our policy team fields most often. If your situation isn't covered here, reach out through live chat or in-account messaging for a direct answer.

Access depends on your state's laws regarding sweepstakes-model platforms. We confirm eligibility at registration — if your state is restricted, we'll tell you at that point.

Transaction data processed through PayPal or Venmo is governed jointly by our platform terms and each provider's own user agreement. We hold only the data needed to run your account wallet.

Go to Help & Legal in your account settings and submit a data-access request. We process it within the timeframe required under applicable state law and send results to your registered email.

We post updates to your in-account message center before they take effect. Continued use of your account after that notice period means you've accepted the revised terms.

Yes. Submit a closure request through Help & Legal. We're required to retain certain transaction records under US financial regulations, but personal data outside that scope is removed.

Raise a dispute through live chat with your Play+ transaction reference handy. Our team reviews the ledger record and coordinates with the payment processor to resolve the discrepancy.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.